End of Service Life & Product Obsolescense
To all valued ACES Systems customers and affiliates. System Obsolescence is a common occurrence with computerized electronic equipment. ACES Systems has worked hard at supporting all legacy equipment with repair and calibration services for 3 decades. However, it has become challenging to continue to support many of the legacy processors and equipment.
Starting Jan 1 2021, we will no longer be able to offer technical support, calibration, and repair services on the below products.
| AFFECTED MODEL | SUPPORT AVAILABLE | REPLACEMENT MODEL | |
 |
2015 Pro Balancer | Phone, Email, Calibration, and Service until Jan 1, 2021. | Cobra II |
 |
2020 with SNs 39999 and earlier | Phone, Email, Calibration, and Service until Jan 1, 2021. | Cobra II |
 |
4040 with SNs 02999 and earlier | Phone, Email, Calibration, and Service until Jan 1, 2021. | Viper II |
 |
1752 Jeda | Phone, Email, Calibration, and Service until Jan 1, 2021. | Viper II with Direct EMS (for all N1 DEEC equipped Engines) |
 |
540-2 Camera | Phone, Email, Calibration, and Service until Jan 1, 2021. | TraX (550) |
Starting Jan 1 2021, the below items will no longer be available for sale. However, technical support, calibration, and repair will continue until expiration of the 5-year warranty period.
| AFFECTED MODEL | SUPPORT AVAILABLE | REPLACEMENT MODEL |  |
4040 with Serial Numbers 03000 and later | Phone, Email, Calibration, and Service until Jan 1, 2021 or end of 5yr Warranty. | Viper II |
 |
4120 | Phone, Email, Calibration, and Service until Jan 1, 2021 or end of 5yr Warranty. | Viper II |
We sincerely apologize for any inconvenience this may cause you or your organization. ACES
Sales team is ready to help, with a transition into our more modern systems, such as the Cobra II
and Viper II.
Ken Todd
ACES Systems
Product Manager
www.acessystems.com
