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End of Service Life & Product Obsolescense

August 7, 2020 by Jarrett Peters

To all valued ACES Systems customers and affiliates. System Obsolescence is a common occurrence with computerized electronic equipment. ACES Systems has worked hard at supporting all legacy equipment with repair and calibration services for 3 decades. However, it has become challenging to continue to support many of the legacy processors and equipment.

Starting Jan 1 2021, we will no longer be able to offer technical support, calibration, and repair services on the below products.

PIC
AFFECTED MODEL SUPPORT AVAILABLE REPLACEMENT MODEL
2015 Pro Balancer Phone, Email, Calibration, and Service until Jan 1, 2021. Cobra II
2020 with SNs 39999 and earlier Phone, Email, Calibration, and Service until Jan 1, 2021. Cobra II
4040 with SNs 02999 and earlier Phone, Email, Calibration, and Service until Jan 1, 2021. Viper II
1752 Jeda Phone, Email, Calibration, and Service until Jan 1, 2021. Viper II with Direct EMS (for all N1 DEEC equipped Engines)
540-2 Camera Phone, Email, Calibration, and Service until Jan 1, 2021. TraX (550)

Starting Jan 1 2021, the below items will no longer be available for sale. However, technical support, calibration, and repair will continue until expiration of the 5-year warranty period.

PIC
AFFECTED MODEL SUPPORT AVAILABLE REPLACEMENT MODEL
4040 with Serial Numbers 03000 and later Phone, Email, Calibration, and Service until Jan 1, 2021 or end of 5yr Warranty. Viper II
4120 Phone, Email, Calibration, and Service until Jan 1, 2021 or end of 5yr Warranty. Viper II
520 VGI Phone, Email, Calibration, and Service until Jan 1, 2021 or end of 5yr Warranty. NONE

We sincerely apologize for any inconvenience this may cause you or your organization. ACES
Sales team is ready to help, with a transition into our more modern systems, such as the Cobra II
and Viper II.

Ken Todd
ACES Systems
Product Manager
www.acessystems.com

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