ACES Systems Support

Contact our ACES Systems A&P Mechanics for help with aviation maintenance and your balancing and vibration analysis needs. If you have a general question, please send us an e-mail. We will respond as fast as possible.

Current customers can login to the ACES Systems website where you can find:

Our Technical Library with application notes for hundreds of aircraft and engines
Product Repair and Service Request forms
Answers to Frequently Asked Questions about vibration, balancing and our analyzers
Online Training Resources
Online store where you can buy common replacement parts

Contact us if someone in your group does not yet have a login and password. We’ll be happy to set up individual logins for your team!

Ken Miller

"...[balancing of the Bell Jet Ranger 206B3] was accomplished with one-third of the test flights that other systems required..."

Sgt. Ken Miller, Nebraska State Patrol

Joe Landers

"...I have found the ACES Systems Model 2020 ProBalancer to be a very reliable piece of equipment. It has an easy installation, it's easy to use and understand, not to mention that it's been a real time-saver. It is not uncommon to have the Robinson R22 and R44 helicopters balanced to .02 IPS. That's quite impressive!"

Joe Landers, President

Midwest Rotor & Wing, LLC

Vandalia, OH

Jim McKenzie Smith

"...the Aces is the best portable unit I have used. It requires no additional battery or ship's power and no blade targets. If you have ever been halfway through a tracking flight (particularly with a Bell 412) and had a target come off, you will know how frustrating this is...and expensive."

Jim McKenzie-Smith

Australia

Dave Parizo

"...using another system, it took over 20 cycles and two days to track and balance our MD500D. Since purchasing the Model 2020 (ProBalancer), we have properly balanced our MD500D in 5 cycles, and it took less than one day."

Dave Parizo, Director of Maintenance

Scibelli Helicopters Inc.

Southwick, MA

Andy Danovaro

"I feel you get much more than you would for equipment that is more expensive."

Andy Danovaro

Pass Time Aviation

(formerly Agusta Aerospace Corp. Field Representative)

Auburn, CA

Gary Tims

The new Viper II 4041 Analyzer is absolutely brilliant! Improved menu functions, large color screen, quick start-up time and Transient Balance all combined to make Fan Balancing a happy experience. Best upgrade to date, please keep up the good work!

Gary Tims, Deputy Engine Shop Manager
Harrods Aviation

Mike James

Just keep building the best product out there and it sells itself.

Mike James
Vail Valley Jet Center

Duane Paynter

I would like to extend our thanks for the above and beyond assistance you guys provided for us in the time of need to get our test cell up and running in a timely manner. The level of support and service that was provided was without a doubt one of the best we have ever had.

Duane Paynter, Director of Operations and Facilities
Vector Aerospace Engine Services

Duane Paynter

Your team seemed to drop everything to help us with the questions that arose and were very accommodating to help us with the growing pains to understanding the system. You also pulled out all of the stops to get us a rental unit to support our Viper when our unit went down and expedited it through your shop to have it back to us as quick as possible.

Duane Paynter, Director of Operations and Facilities

Vector Aerospace Engine Services

Dick Gutmann

The equipment is so easy to use that we figured out how to use the equipment and successfully did the necessary job (TFE731 vibration survey).

Dick Gutmann, Chief Inspector

Aero Air

Karson Branham

It greatly reduced the vibration levels throughout the complete rotor(s)/rotor(s) drive system on one particular aircraft in our fleet (UH12E/Soloy) which we had not previously had much success on.

Karson Branham, Aircraft Maintenance Technician

Western Helicopter Services, Inc.